Closures and Operational Changes

Due to the ongoing situation with COVID-19, several Denton County offices are experiencing changes to schedules. 

Please review the list of closures and changes below before traveling to any County office to determine if they are currently open.


Building Closures

Effective March 19th, the following Denton County buildings will be closed to walk-in public access.  A majority of departments will provide services by appointment. Please call to verify. We have encouraged the public to use our online services during this time.    

The following facilities will be closed to walk-in public access:

  • Carroll Courts Building, 401 W. Hickory St., Denton
  • Facilities, 750 S. Mayhill Road, Denton
  • District Attorney Annex Building, 1500 E. McKinney St., Denton
  • The Law Building, 121 N. Woodrow Lane, Denton
  • Courthouse-on-the-Square, 110 W. Hickory St., Denton
  • Emergency Management, 3900 Morse St., Denton
  • Denton County Historical Park, 317 Mulberry St., Denton
  • Charlie J. Cole Government Building, 210 S. Woodrow Lane, Denton
  • Sandy Jacobs Government Center, 1029 W. Rosemeade Parkway, Carrollton
  • Copeland Government Center, 1400 FM 424, Cross Roads
  • Southwest Courthouse, 6200 Canyon Falls, Flower Mound

 The following facilities will remain open to the public:

  • Denton Courts Building, 1450 E. McKinney St., Denton
  • Elections Administration, 701 Kimberly Drive, Denton
  • Denton County Public Health, 535 S. Loop 288, Denton
  • Lee Walker Government Center, 190 N. Valley Parkway, Lewisville

Aide to Commissioners Court 

With the upcoming reopening of County offices on May 11, the Aide to Commissioners Court will operate with one staff member from 8 a.m. to 5 p.m., alternating between two staff members each day.


Commissioners Court

Precinct 4

Precinct 4 staff will be in the office. Please make an appointment to meet with Commissioner Edmondson by calling 972/434-3960.


Community Supervision and Corrections Department (CSCD)

The Denton office at 650 S. Mayhill will be open Monday through Friday 8 a.m. to 5 p.m. UA’s will be conducted in the Denton office from 8 a.m. to 11:45 a.m. and 1 p.m. to 4:45 p.m.

The Lewisville Office at 400 North Valley Parkway, Suite 1064 will only be open for payments and UA’s. UA’s will only be conducted in the Lewisville office from 8 a.m. to 11:45 a.m. and 1 p.m. to 4:45 p.m.


Constables

Precinct 2

The Constable Precinct 2 office is open and running at full staff. 

Precinct 3

Effective March 18, 2020, The Precinct 3 Constable’s office will be suspending in-office services to the public unless made by appointment. It is our hope that this will help limit unnecessary interactions while continuing to aid in the fight against COVID-19. This schedule is subject to change.

For questions, please call 972-434-4770.

Precinct 4

Effective immediately, access to the Precinct 4 Constable’s Office is restricted to administrative staff, deputies, essential county employees outside of the constable’s office and subcontractors such as custodians until the Disaster Declaration issued by Denton County Judge Andy Eads is either rescinded or altered. This directive is being issued for the health, safety and welfare of staff, deputies, county employees and the general public.

Precinct 6

Constable Precinct 6 will be in office and available from 7:30 a.m. to 4:30 p.m. daily. Notifications of documents are being mailed out. We will be available for documents to be picked up at our office by appointment. We may be contacted at 972-434-7120.


County Clerk

All County Clerk office locations will be open to the public beginning Monday, June 1st by appointment only.  These locations include offices in Denton, Cross Roads, Carrollton, Frisco, Lewisville and Flower Mound. 

Services such as Marriage License issuance and in-person Birth/Death records requests will be limited to Denton County residents only.

Other services that were previously limited to mail-in or electronic submission only will resume Monday, June 1st to also allow for in-person transactions.  These services include Real Property document recordings, Assumed Name (DBA) recordings, Plat recordings, Marks & Brand registration, DD-214 recording and/or copy issuance, and Foreclosure posting.  All services require an appointment until further notice. 

Passport acceptance remains suspended at all locations until further notice.     

To schedule an appointment and inquire about availability of services, please call one of the following locations:

Denton: 940-349-2010

Cross Roads: 940-349-4400

Carrollton:  972-434-7170

Frisco: 972-434-3900

Lewisville:  972-434-4790

Flower Mound: 972-434-3950


County Courts

Approved COVID-19 Operating Plan for the Denton County Judiciary

Notice to Vulnerable Populations  

The County Courts continue to be open.  Per the Supreme Court Order issued on April 27, 2020 there will be no in-person hearing on non-essential matters until at least June 1. Currently the County Criminal Courts are conducting plea hearings for people incarcerated in the Denton County Jail two times per week. These hearing are scheduled on Tuesdays at 9 a.m. and Thursdays at 2 p.m. Any hearings in court will be conducted according to the guidelines issued by the Office of Court Administration regarding social distancing, maximum group size (10 people) and other restrictions and precautions. All non-essential matters are being conducted remotely and can be scheduled by contacting the court.

Each court can be contacted by telephone or email. The contact information for each court is located on its respective web page. 

Denton County Courts at Law Second Amended Joint Statement Regarding Health and Safety Concerns (PDF)

Juvenile Court

Please be advised that the Charlie Cole Building (which houses the juvenile detention center, the post-adjudication residential placement facility, the Juvenile Justice Alternative Education Program [JJAEP], the main juvenile probation office, the juvenile court, and a clerk’s office) and the juvenile probation satellite offices will remain primarily closed to the public until at least June 1, 2020.  The only exceptions are emergency hearings pre-approved by the court and “by appointment” visits.

In-Person Payments for Juvenile Court

Until further notice, the clerk’s office is not accepting in-person payments. Court costs and attorney’s fees can be mailed in or dropped in the clerk’s drop box at the main court house on McKinney Street.  See picture.

Form of Payment:  Money order, cashier’s check, attorney business check.

Mailing Address:  210 South Woodrow Lane, Denton, TX 76205

Temporary Order for Juvenile Filings and Requests for Copies Extended Adobe Acrobat Reader

Indigent Defense Temporary Order Extended Adobe Acrobat Reader

Meeting with kids in detention via phone is highly preferred Adobe Acrobat Reader

County Criminal Court  1

March 30, 2020: The majority of the hearings scheduled for March 30, 2020 @ 8:30 am in Denton County Criminal Court Number One are being reset. Do NOT come to the court if your case has been reset. Notices of new court dates for May 2020 will be sent electronically to the attorneys of record and bond companies, and by mail to the Defendants at the last address provided to the Court. Court dates will also be posted on the Denton County website at http://justice1.dentoncounty.com/PublicAccess/Search.aspx?ID=100.

Attorneys needing to schedule a plea during March or April, 2020, please contact the Court Administrator by email at Sharon.stuckly@dentoncounty.com

County Criminal Court 2

All hearings scheduled on the Court’s docket during the 2020 COVID-19 “Stay at Home” order issued by Governor Greg Abbott and/or Denton County Judge Andy Eads have been reset. Notices of new court dates will be sent electronically to the attorneys of record and bond companies, and by mail to the Defendants at the last address provided to the Court. Court dates will be posted on the Denton County website at http://justice1.dentoncounty.com/PublicAccess/Search.aspx?ID=100 

Attorneys needing to schedule a plea or other hearing during this time frame, please contact the Court Administrator by email at margaret.ceballos@dentoncounty.com.

County Court-At-Law No. 2

The County Court-at-Law No. 2 did not close or cease operations.  It remains open during normal office hours and both court staff and the judge are in the office, available to assist attorneys and members of the public.  The Texas Supreme Court’s moratorium on in-person hearings (with some very limited exceptions) remains in effect until June 1, 2020, hence we will not have in person hearings until that date.  However, we continue to have hearings and non-jury trails by phone,  video and submission.  Members of the public that have questions can contact the Court Coordinator at 940-349-2120 or by e-mail at Cassy.Carroll@dentoncounty.com.  Members of the public may also watch our court proceedings via YouTube by going to our web page. 


County Treasurer

The County Treasurer's Office is scheduled to re-open May 15, 2020.


District Clerk 

Effective at 4:00 P.M. March 18, 2020, the Denton County District Clerk’s Office will temporarily suspend all walk-in services. This includes all walk-in services provided by civil, family, criminal and jury departments.

This decision was not made lightly and is in the best interest of both the public we serve and the District Clerk’s Office employees.

We will maintain our normal business hours. Our hard working staff will continue working all mailed or electronically filed case documents, issuance requests for District Court cases, orders issued by the District Courts, and all mailed or emailed records requests.

General case information is available to the public at all times online at: http://justice1.dentoncounty.com

Read the full press release for more information.


Elections

Elections staff will return to the office Monday, May 4. The public can only interact with staff through a phone/window in the lobby until further notice. Drop boxes and material that is most commonly used are available in the lobby for public use.


Grand Jury Services

As a precautionary measure related to COVID-19, grand jury service has been cancelled for ALL jurors summoned to report on Thursday, April 2, 2020. You are no longer required to appear or do anything further.


Human Resources

The Human Resources Department will be open from 8 a.m. to 5 p.m. starting May 4. The department will have three employees, which is 25 percent of the department, working each day from the office. The rest of the staff will be working remotely.


Jury Services

Approved COVID-19 Operating Plan for the Denton County Judiciary

Notice to Vulnerable Populations  

As a precautionary measure related to COVID-19, jury service has been cancelled for ALL jurors summoned to report on any Monday and Tuesday dates in March and April, 2020. You are no longer required to appear or do anything further.


Justices of the Peace

Approved COVID-19 Operating Plan for the Denton County Judiciary

Notice to Vulnerable Populations

Justices of the Peace Operational Guidelines Regarding Health and Safety Concerns – 5/29/2020

All civil cases can be filed electronically using EFILE TEXAS to file your own petition or Texas Guide and File to create and file your petition online. Criminal cases can also be handled electronically (unless the defendant is 16 years old or younger). Contact the respective court if you need information to take care of your citation or have any other questions.

Precinct 2

The Justice of the Peace Precinct 2 court will be conducting remote court during the Corona virus pandemic. You can access the court’s docket at the JP & County Court Calendar.

Select Judicial Officer in the Search By field then choose DePiazza, James R as the Judicial Officer.

Set your date range and click the Search button.

At the scheduled time, you can watch court live on YouTube.


Office of History and Culture

Out of an abundance of concern for the health and safety of all visitors, volunteers and staff due to COVID-19, the Courthouse-On-the-Square Museum and Denton County Historical Park will be closed until further notice. 

 As always, we appreciate your continued support in preserving and sharing Denton County’s history and culture. 


Public Health

Beginning May 4, Denton County Public Health clinics will re-open from 8 a.m. to 5 p.m. on a reduced schedule and by appointment only. Clinical schedules will be reduced to facilitate physical distancing within lobby areas and appointments will be required to manage staggering appointments for limited person-to-person exposure.

To schedule an appointment at our Denton location, please call 940-349-2900.  To schedule an appointment for our Lewisville location, please call 972-434-4700.

Denton County WIC clinics remain open and will continue curbside services in Denton, Lewisville and Carrollton. WIC participants should call their respective clinic upon arrival for further instructions on curbside services.

Indigent healthcare certification will continue to occur telephonically. Lobby access for Indigent Care will be restricted to limit person-to-person exposure.

Community members seeking health services at DCPH are encouraged to call the clinic for additional information and to schedule an appointment. Group classes, such as car seat distribution and group education, remain cancelled until further notice.


Public Works - Planning

Public Works is only accepting permits via email or mail.
We will continue to work existing permits and those received; and if needed, will accept appointments for these.

The Household Hazardous Waste Events scheduled for Lantana and Oak Point have been canceled.


Tax Assessor/Collector

The Tax Assessor Collector Office opened the Denton, Lewisville and Frisco locations on May 11.  Effective June 1, all remaining tax office locations will be open. 

All offices will return to normal business hours of 8 a.m. to 4:30 p.m. Monday through Friday, except Holidays. 

Currently service lobby capacities are limited.  Please consider using online services to pay motor vehicle registration and property tax payments:

Please visit https://tax.dentoncounty.gov for property payment online payments.

Please visit https://www.TxDMV.gov for online registration renewals. 

Note:  Your printed receipt is proof of current registration renewal


Texas A&M AgrliLife Extension

The Denton County Texas A&M AgriLife Extension Office will be closed until further notice. If you have questions, please call 940-349-2882.All face-to-face programs have been restricted at the AgriLife state agency level until May 18.


Veteran Service Office 

Veteran Service Officers will return and begin appointments on May 11. Most appointments will be scheduled primarily for telephone appointments. Call 940-349-2950 to schedule. Only when deemed necessary, an in-person office appointment will be made for either the Mary and Jim Horn or Precinct 3 Government Buildings. We request clients that must visit the office arrive at the time of appointment, not early. No additional guests will be allowed. Please wear a face covering and bring a pen if signatures are required on applications. The satellite locations of Frisco, Flower Mound, and Carrollton will remained closed until further notice. The Veteran Community Navigator Program will continue services remotely through the referral program, until the Veteran Center is prepared to open at a future date to be announced.